Refunds and Returns Policy

At Bangāram, every piece is thoughtfully crafted to become part of your story.
We hope you love your jewelry, but if something isn’t quite right, we’re here to help.

We make things that work better and last longer. Our products solve real problems with clean design and honest materials.

We accept returns within 14 days of delivery for eligible items. To qualify for a return, your item must be:

Unworn and unused
In its original packaging
Free of damage or signs of wear
Accompanied by your proof of purchase

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Non-Returnable Items

To maintain the highest standards of quality and hygiene, the following items cannot be returned:

Earrings
Personalized or engraved jewelry
Custom-made pieces
Gift cards
Final sale items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.

Refunds and Exchanges

Approved refunds will be issued to your original payment method within 5–10 business days after your return has been processed. Please note that your bank or credit card provider may require additional processing time before the funds appear in your account.

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.We recommend using a trackable shipping service, as Bangāram cannot be responsible for packages lost in transit.

At this time, we do not offer direct exchanges. If you’d like a different item, simply return your original purchase (if eligible) and place a new order.